Privacy Policy

Last Updated: December 13, 2025

Who We Are

Our website address is: fairislefables.com

We are Fair Isle Fables and we respect your privacy. This policy explains what information we collect and how we use it.

What Information We Collect

When You Shop With Us

– Your name, email, and phone number
– Billing and shipping addresses
– Payment card information (securely processed by our payment provider)
– Order history and purchase details

When You Visit Our Website

– Your IP address and browser type
– Which pages you visit and how long you stay
– Cookies (small files stored on your device)

When You Contact Us

– Any information you provide in emails or messages
– Your email address if you sign up for our newsletter

How We Use Your Information

We use your information to:

– Process and deliver your orders
– Send you order confirmations and shipping updates
– Answer your questions and provide customer support
– Send marketing emails (only if you agree to receive them)
– Improve our website and shopping experience
– Prevent fraud and keep our site secure

Who We Share Your Information With

We only share your information with:

– Payment processors like PayPal or Square to process your payments
– Shipping companies like USPS to deliver your orders
– Email services to send you receipts and updates
– Website hosting companies that store our data

We never sell your personal information to anyone.

Cookies

Cookies help our website work properly and remember your preferences. We use cookies to:

– Keep items in your shopping cart
– Remember your login
– Understand how people use our website

You can turn off cookies in your browser settings, but some parts of our site may not work properly.

Your Rights

You can:

– Ask to see what information we have about you
– Ask us to correct wrong information
– Ask us to delete your information
– Unsubscribe from marketing emails anytime
– Object to how we use your data

To do any of these, just contact us at hello@fairislefables.com.

How Long We Keep Your Information

– Account information: Until you ask us to delete it
– Order information: 7 years for accounting and legal requirements
– Marketing data: Until you unsubscribe

Security

We protect your information using:

– Secure SSL encryption
– Secure payment processing
– Protected servers and databases

No system is 100% secure, but we do our best to keep your data safe.

Children’s Privacy

Our website is not for children under 13. We don’t knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We’ll post any changes on this page and update the date at the top.

Contact Us

If you have questions about your privacy or this policy:

Email: hello@fairislefables.com

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Cookie Settings

You can control cookies in your browser:

– Chrome: Settings > Privacy and Security > Cookies
– Firefox: Options > Privacy & Security
– Safari: Preferences > Privacy
– Edge: Settings > Cookies and Site Permissions

For California Residents

If you live in California, you have additional rights under the CCPA:

– You can ask what information we collect about you
– You can ask us to delete your information
– We don’t sell your personal information

For EU Residents

If you live in the EU, you have rights under GDPR:

– Right to access your data
– Right to correct your data
– Right to delete your data
– Right to move your data to another service
– Right to object to how we use your data